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Overall rating: ★★★★★ based on 60 reviews

Simply The Best

★★★★★

“These guys are simply the best in the Midwest. Probably even farther, but I do not go that far to get my car repaired. Now having said that, Ron and the gang are as honest as it is going to get. Sometimes a little too honest. But at least you know the truth. I have brought three different vehicles to Ron in the last 18 months. In all 3 cases, he fixed the cars as quick as possible, and was highly fair in cost. Interestingly, the first one, a Ford Explorer, was deemed unrepairable by both the Ford dealer mechanic and another repair shop. So we found Last Chance since it was literally our Last Chance. That, and the fact we passed it everyday on the way home. You know what they say- Location, Location, Location! Well, we brought it into Ron, and after a very long conversation about life, love, and the pursuit of happiness, Ron got his guys to work and they pinpointed the problem and fixed it in one day's time. It was seriously impressive, and surprisingly cheap (Ron- if you read this do not raise prices). Best of all, it was fixed. Well then there was the BMW. That was a nightmare scenario that Ron and his guys were able to fix up for us and get it back on the road again. Word to the wise- avoid at all costs any BMW dealers located in Naperville. Whatever you do, no matter if your name is Bill, or your name is Jacob, avoid it. Well we just got to visit Spa Ron for a third time with the Escape. Problem diagnosed, repaired, and returned in less than 1 day. He always makes time, not only for us, but for every customer. I cannot figure out how they do it, but I do see the garage opened after 7PM on the way home from baseball practice with my son a lot. So maybe they throw time at it. Whatever it is, they do a fantastic job at fixing problems and getting customers moving again. Thanks Ron and team for all that you have done, and all that you have yet to do for our family's cars. One last note: You MUST take the time to meet with Sherry. Or is it Sheri. Or is it Sherri. Or perhaps it French, Cherie. Like Mon Cherie. Whatever- she is too cool for school. Without Sheri, or Sherry, or etc... Last Chance might be Lost Chance. Just kidding! She is the beautiful face of the franchise, and her pleasant and friendly smile greets you when you stop in. Be sure to chat with her- she is a rib tickler.”

- Kevin S

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Simply The Best

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