Best Auto Repair Shop, Plainfield, IL, 2018

Best Auto Repair Shop, Plainfield, IL, 2018

Last Chance Auto Repair For Cars Trucks has been selected for the 2018 Best of Plainfield Illinois Award in the Vehicle Repair & Service category by the Plainfield Award Program.

Each year, the Plainfield Illinois Award Program identifies companies that have achieved exceptional marketing success in their local community and in their particular business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Plainfield area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2018 Plainfield Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Plainfield Award Program and data provided by third parties.

Best Auto Repair Shop, Plainfield, IL, 2018

When it was time to select the winner for the Plainfield Vehicle Repair & Service category it was not a difficult choice. Another year of long hours, hard work & dedication, another award earned by Plainfield’s Last Chance Auto Repair. This award shows that this auto repair shop in Plainfield truly cares about their name, reputation and what others think. If you want the best, you need to call the best and the award speaks for itself.

More About The Plainfield Award Program

The Plainfield Award Program is an annual awards program honoring the achievements & accomplishments of local businesses throughout the Plainfield area. Recognition is given to those companies that have shown the ability to use their best practices & implemented programs to generate competitive advantages & long-term value.

This Award Program was established to recognize the best businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations & other business advertising & marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

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More About Last Chance Auto Repair Plainfield, IL

Wondering how Last Chance Auto Repair in Plainfield Illinois came to be? This automotive repair shop is a family owned & operated, full-service automotive repair center started by Ron in 1978. Ron grew up wrenching out of his parent’s & friend’s garages all while racing at the local (and out of state) dragstrips & on the streets of Chicago Illinois. Some have said he must have been born with oil running through his veins.

From racing and working in garages Ron went over to Dodge City aka Dodge Trucks in Countryside, where he was quickly promoted to the service manager position. Under Ron’s guidance the shop won many automotive service excellence awards and he was truly proud of what he became. From Dodge to Hendrickson Trucks he traveled, he jumped right into the truck suspension engineering group working in the research and development laboratory. His skills and knowledge mixed with the team at Hendrickson helped to develop many of the truck suspensions currently rolling down the roads today.

Then came Corry, Ron’s son which grew up turning wrenches with his father in the family garage. His passion sparked like an iridium firing spark plug. From the garage (under his fathers wing) to the high school shop class to U.T.I. where he trained in domestic & foreign auto, diesel, electrical, technology (which includes Mercedes, BMW, GM, Ford, Daimler-Chrysler, Dodge). From there he worked at Tellabs as an electronic technician, then over to Arrow Trucks as a diesel mechanic, all while turning wrenches with his father.

Starting out of the garage as side work to Ron’s first full fledged automotive repair shop the passion never stopped growing just like his (their) business. From a small repair shop to a bigger repair shop to his son getting mixed into the equation. Mix them all together and what do you get? Team Last Chance Auto Repair in Plainfield, IL.

Want to know more about this auto repair shop in Plainfield, IL, due for service, need to make an appointment? Visit www.LastChanceAutoRepairs.com for more details or give them a call over at 815-577-0327 now. You break it, they’ll fix it.

Simply The Best

Auto Repair In Plainfield

★★★★★

“ These guys are simply the best in the Midwest. Probably even farther, but I do not go that far to get my car repaired. Now having said that, Ron and the gang are as honest as it is going to get. Sometimes a little too honest. But at least you know the truth. I have brought three different vehicles to Ron in the last 18 months. In all 3 cases, he fixed the cars as quick as possible, and was highly fair in cost. Interestingly, the first one, a Ford Explorer, was deemed unrepairable by both the Ford dealer mechanic and another repair shop. So we found Last Chance since it was literally our Last Chance. That, and the fact we passed it everyday on the way home. You know what they say- Location, Location, Location! Well, we brought it into Ron, and after a very long conversation about life, love, and the pursuit of happiness, Ron got his guys to work and they pinpointed the problem and fixed it in one day's time. It was seriously impressive, and surprisingly cheap (Ron- if you read this do not raise prices). Best of all, it was fixed. Well then there was the BMW. That was a nightmare scenario that Ron and his guys were able to fix up for us and get it back on the road again. Word to the wise- avoid at all costs any BMW dealers located in Naperville. Whatever you do, no matter if your name is Bill, or your name is Jacob, avoid it. Well we just got to visit Spa Ron for a third time with the Escape. Problem diagnosed, repaired, and returned in less than 1 day. He always makes time, not only for us, but for every customer. I cannot figure out how they do it, but I do see the garage opened after 7PM on the way home from baseball practice with my son a lot. So maybe they throw time at it. Whatever it is, they do a fantastic job at fixing problems and getting customers moving again. Thanks Ron and team for all that you have done, and all that you have yet to do for our family's cars. One last note: You MUST take the time to meet with Sherry. Or is it Sheri. Or is it Sherri. Or perhaps it French, Cherie. Like Mon Cherie. Whatever- she is too cool for school. Without Sheri, or Sherry, or etc... Last Chance might be Lost Chance. Just kidding! She is the beautiful face of the franchise, and her pleasant and friendly smile greets you when you stop in. Be sure to chat with her- she is a rib tickler.”

- Kevin S

Heat Not Working

Auto Repair In Plainfield

★★★★★

“ The heat in our 2006 Nissan Pathfinder was not working and it needed the u-joints replaced, so we brought it to Last Chance Auto Repair on the recommendation of a friend. Let's face it, no matter kind of high praise I may hear about a mechanic, I will always approach my first visit with a sense of dread and skepticism. I don't know THAT much about cars and I'm not made of money, so it is going to take quite a bit to gain my trust. This being said, I am pleased to report that my LCAR experience was every bit as good as my friend said it would be! What really stood out was the superior customer service. Sherri was pleasant and efficient in taking down my information and concerns about the car, and made sure I knew up front what their labor rate was (they even have a sign hung up stating this information). I hadn't previously experienced this kind of transparency with an auto repair shop, and it was much appreciated. She told me they would get back to me promptly with a diagnosis, and not start working on the vehicle without my consent. A few hours later I received a call from Ron and he confirmed what I already knew about the need for a u-joint replacement. With regards to the heater, he told me that the problem could be remedied by removing the core and soaking it in radiator flush. This was a pleasant surprise as the dealer had said the heater core would need to be replaced. Ron stated that the soaking procedure was not something most places would do and I believe him. When it came time to pick up and pay the next evening I dealt with Corry, Ron's son, as everyone else left early to attend some continuing education classes. Corry continued the top notch customer service in taking the time to educate me on exactly how my final billing amount was determined. He expressed a genuine concern in making sure I felt the price was fair and my overall experience satisfactory, which it was! I am very happy to have found a reliable mechanic, and will certainly be returning for next maintenance or repair job.”

- Ben J

Great Experience

Auto Repair In Plainfield

★★★★★

“ I had a great experience with Last Chance Auto Repair. I have never needed a real auto shop until now. Up until now, my dad was my mechanic, since I drove newer cars that didn't need more than regular maintenance. I didn't even know the first thing about calling a tow truck. Who do I call? Where do they take my car? My husband's car wouldn't start on a Tuesday morning. After replacing the battery, the car still would not start. On Wednesday morning, I called Last Chance, who has their own towing service. By Wednesday afternoon, tow truck driver Zach had picked up the car. By Thursday afternoon, I spoke with Sheri who quoted me exactly what the problem was and the price. She followed up with a second phone call to tell me that, in order to replace the starter, they had to remove and replace something to get to the starter. The heads up was much appreciated; I like that I can trust this place to contact me before ringing up a bill in my name. I didn't hear from anyone all day Friday, so I called on Saturday afternoon to investigate. I spoke with Ron, whom I spoke to during several other phone calls, but I could tell by his tone that he was definitely distracted and busy. There's a reason he works with cars and not people. Don't let his dry humor or shortness deter you from getting your car fixed here. The car was ready to pick up on Saturday, so we drove over. The garage is tiny, and it seems that there aren't a ton of employees, so if you're ringing their phone off the hook, there probably isn't anyone there manning the phone. It was a little frustrating at times talking to Ron, he always sounded surprised ("we have a Honda Accord here?"), but during most phone calls he was quite pleasant. Zach and Sheri were also very courteous and polite on the phone. When all was said and done, replacing the starter (including some gaskets and something else), plus the cost of the tow truck, minus the 10% off Yelp check-in deal, we spent around $450 - basically a car payment, which is by far better than being strapped with monthly payments.”

- Angela P

Overall rating: ★★★★★ based on 108 reviews.