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Auto Repair Plainfield, IL | Car Repair | Automotive Repair Shop

Are you looking for an auto repair shop in Plainfield, Illinois that you can trust plus afford? Are you trying to decide where to bring your car for repair in Plainfield, IL but just not sure where you want to take it? Maybe you have some questions.

Want to learn more about Last Chance Auto Repair? Our team provides A+ quality auto repair & service, excellent customer service, all with a local competitor low cost guarantee included at our auto repair shop in Plainfield, IL, 60585. We are a family owned auto repair shop with more than 100 years of combined experience under our belts. Want to learn a little bit more about why our local community chooses us for quality, trusted auto repair & service?

Plainfield Auto Repair Shop In Plainfield, IL, 60585

   

Interview Q&A
Question: How long have you been offering auto repairs to Plainfield, IL?
Answer: We’ve been offering auto repair services to Plainfield, IL, since 1978.
Question: What is your primary product or service?
Answer: Our knowledgeable team handles most car, van, suv, auto, truck, classic, vehicle repair needs daily. Specializing in repair, rebuild, diagnostic, maintenance, brake, engine, transmission, suspension, plus timing belt services. If you have any vehicle issue or auto problem will handle it. We offer quality repairs priced right.
Question: How did you first become interested in starting an auto repair business? (if owner) – What is your background? (If owner or store manager)
Answer: A Hendrickson Trucks engineer mixed with a Dodge Trucks service manager, shops won many service excellence awards. A Universal Technical Institute technician trained in Domestic, Foreign, Asian, European, electronic plus diesel technologies mixed with a Tellabs electrical technician. Arrow Trucks A.S.E. trained technician. Started out as side work in a family garage. Since we’re nice, we treat people like we want to be treated, business just started growing. Then boom, took off.
Question: What makes your Plainfield, Illinois community great?
Answer: Plainfield is located in the State of Illinois. Mostly Will county but part of Plainfield also resides in Kendall County. Bikers can enjoy a trail around many lakes. Fishing can be enjoyed at Turtle Lake plus many other stocked lakes all around Plainfield, IL. There is a great auto show every Tuesday downtown Plainfield when weather permits during the beautiful summer days. Some say Plainfield is where the Sundae Ice Cream was created. In 1921 it became part of a famous transnational highway called the Lincoln highway. Friendly place, friendly people.

Plainfield Car Repair Shop In Plainfield, IL, 60585

 

Question: How do you differentiate your Plainfield auto repair shop from other Plainfield auto repair businesses that are within your local area?
Answer: Family owned plus operated with family prices included auto repair shop. We’ve won numerous awards for being Plainfield’s #1 choice dealership alternative auto repair shop. We accept then beat local written estimates by 10% or more with no coupon required. Established in 1978, over 60+ years of combined auto business, knowledge, know how plus service excellence under our belts. We stride in having top notch, certified, highly trained auto technicians while charging you only a fraction of what other local auto repair shops may charge.
Question: How many locations do you have and do you have plans to expand?
Answer: One main location but always thinking about expanding. Affiliated (partnered to an extent) with many top notch automotive related businesses to help our teams grow. There is no I in team. You can only get so far by yourself.
Question: Provide detailed directions to your location
Answer: We’re in between 119th & 127th street off of Naper-Plainfield Rd. We’re on the border of Plainfield, Naperville, plus Bolingbrook. Next to E.F. Heil’s strictly clean landfill. Find us at 12052 S Naper-Plainfield Rd in Plainfield IL, 60585.
Question: What type of payments do you accept at your auto repair shop?
Answer: Visa, MasterCard, Discover, Debit Cards, Cash, Checks, Finance
Question: Which areas do you service in Plainfield, IL?
Answer: We serve all of Plainfield from one side to the other plus all surrounding suburbs and beyond. As a top choice for dealer alternative repair shops some people come from great distances. Being is business since 1978 we’ve heard many stories about how hard it is to find an auto repair shop that you can trust.
Question: Who owns your company or runs daily operations?
Answer: Family owned plus operated. Ron, Corry & Team.
Question: What are your hours of operation?
Answer: Mon 08:00 AM – 8:00 PM, Tue 08:00 AM – 8:00 PM, Wed 08:00 AM – 8:00 PM, Thur 08:00 AM – 8:00 PM, Fri 08:00 AM – 8:00 PM, Sat 09:00 AM – 6:00 PM, Sun 10:00 AM – 6:00 PM – Emergency towing, roadside assistance, lockout, unlock, jump start, tire change, gas delivery, service 24/7.

Check out what people are saying about our auto repair shop in Plainfield, IL

Heat Not Working

Auto Repair Shop
★★★★★
5 5 1
The heat in our 2006 Nissan Pathfinder was not working and it needed the u-joints replaced, so we brought it to Last Chance Auto Repair on the recommendation of a friend. Let's face it, no matter kind of high praise I may hear about a mechanic, I will always approach my first visit with a sense of dread and skepticism. I don't know THAT much about cars and I'm not made of money, so it is going to take quite a bit to gain my trust. This being said, I am pleased to report that my LCAR experience was every bit as good as my friend said it would be! What really stood out was the superior customer service. Sherri was pleasant and efficient in taking down my information and concerns about the car, and made sure I knew up front what their labor rate was (they even have a sign hung up stating this information). I hadn't previously experienced this kind of transparency with an auto repair shop, and it was much appreciated. She told me they would get back to me promptly with a diagnosis, and not start working on the vehicle without my consent. A few hours later I received a call from Ron and he confirmed what I already knew about the need for a u-joint replacement. With regards to the heater, he told me that the problem could be remedied by removing the core and soaking it in radiator flush. This was a pleasant surprise as the dealer had said the heater core would need to be replaced. Ron stated that the soaking procedure was not something most places would do and I believe him. When it came time to pick up and pay the next evening I dealt with Corry, Ron's son, as everyone else left early to attend some continuing education classes. Corry continued the top notch customer service in taking the time to educate me on exactly how my final billing amount was determined. He expressed a genuine concern in making sure I felt the price was fair and my overall experience satisfactory, which it was! I am very happy to have found a reliable mechanic, and will certainly be returning for next maintenance or repair job.

Great Experience

Auto Repair Shop
★★★★★
5 5 1
I had a great experience with Last Chance Auto Repair. I have never needed a real auto shop until now. Up until now, my dad was my mechanic, since I drove newer cars that didn't need more than regular maintenance. I didn't even know the first thing about calling a tow truck. Who do I call? Where do they take my car? My husband's car wouldn't start on a Tuesday morning. After replacing the battery, the car still would not start. On Wednesday morning, I called Last Chance, who has their own towing service. By Wednesday afternoon, tow truck driver Zach had picked up the car. By Thursday afternoon, I spoke with Sheri who quoted me exactly what the problem was and the price. She followed up with a second phone call to tell me that, in order to replace the starter, they had to remove and replace something to get to the starter. The heads up was much appreciated; I like that I can trust this place to contact me before ringing up a bill in my name. I didn't hear from anyone all day Friday, so I called on Saturday afternoon to investigate. I spoke with Ron, whom I spoke to during several other phone calls, but I could tell by his tone that he was definitely distracted and busy. There's a reason he works with cars and not people. Don't let his dry humor or shortness deter you from getting your car fixed here. The car was ready to pick up on Saturday, so we drove over. The garage is tiny, and it seems that there aren't a ton of employees, so if you're ringing their phone off the hook, there probably isn't anyone there manning the phone. It was a little frustrating at times talking to Ron, he always sounded surprised ("we have a Honda Accord here?"), but during most phone calls he was quite pleasant. Zach and Sheri were also very courteous and polite on the phone. When all was said and done, replacing the starter (including some gaskets and something else), plus the cost of the tow truck, minus the 10% off Yelp check-in deal, we spent around $450 - basically a car payment, which is by far better than being strapped with monthly payments.

Car Broke Down

Auto Repair Shop
★★★★★
5 5 1
My daughter's car broke down in Naperville on a Friday evening which was nowhere close to where we live or our mechanic. I used Yelp to find a local towing company with 24 hour service. Not being familiar with the area I asked if they could recommend a repair facility and they took it to Last Chance. I got a call from Sherri first thing Saturday and she told me that they were on vacation, but would call one of their mechanics to work on our car Monday. They were able to fix the car that day and took care of several other minor issues at the same time. On top of it all their rates were extremely reasonable. This is truly unbelievable service by a company willing to go above and beyond. I highly recommend them to anyone in the area.

Compressor Seized

Auto Repair Shop
★★★★★
5 5 1
My car recently decided to make a terrible noise from the engine and worrying that it would die on my commute I drove it over to Last Chance Auto Repair to investigate. They quickly were able to diagnose that my A/C Compressor had seized up as well as there was damage to my belt. Sadly this was a relatively expensive fix, especially on a late model car but Sheri was fantastic and was able to find the part for cheapest possible and get it rushed to the garage, shipping out that same day. I had gotten a few other quotes from nearby places and they were a) much more expensive (especially since they didn't look for a cheaper compressor to buy; and b) were less accommodating and friendly as Sheri was an absolute joy to work with. My car is currently sitting in the garage now and I am very pleased with how they were able to fit me into their schedule and treated me as a human being who was having a terrible Monday morning, instead of a cash cow that they could make the most money off of. They will definitely be my go-to auto repair shop in the future.

Chevy Tahoe Shocks

Auto Repair Shop
★★★★★
5 5 1
I took my 2007 Chevy Tahoe LTZ in because the rear air ride shocks were not holding any air in their bags. Now I thought I did my homework on the Internet looking for these shocks which range from 550.00 to 800.00 each. Well I called Ron, the owner of Last Chance Auto Repair, and told him about a few that I researched and I needed mine replaced, he immediately advised me that I should go with an AC Delco brand and he needed to see my truck to determine which model to order. He advised that he had tried them all before realizing that this Air Ride should was of the best quality and they fit and work. To make a long story short he found the right shocks and also found a bad front barring, I knew I heard a weird noise when driving over 45 mph. Ron called and told me he would change it with a quality one. I picked my truck up and the ride is solid. Now I will say this to all those woman who are afraid of going to a auto garage without the help of a man, Ron is your man, he will take good care of you and will not hassle or rip you off. Men if you are looking for a quality service garage and want your vehicle checked out thoroughly, then I recommend that you go see Ron and lets not forget his son Corey, he's a great and friendly guy too. Forever on the road and keeping the petal to the metal, thanks to Last Change Auto Repair, your friend, Greg.......

Noisy Alternator

Auto Repair Shop
★★★★★
5 5 1
This place is awesome! Drove into to their shop a few hours ago with a grinding /crackling noise coming from my alternator. The car is 14 years old, so I was expecting the worse. Initially they diagnosed the problem as the alternator, but warned me that there possibly was a problem with the water-pump as well (my heart sank into my stomach); however, they assured me that they would concentrate on the alternator first. To my amazement and relief, they texted me 2 hours later stating that the car was ready for pick-up. Fantastic! They had replaced the alternator and the was noise was gone. The cost was exactly what the quoted and I learned that all their work comes with a 90 day guarantee, unbelievable! My car runs great and from now on Last Chance is my First Option for any future auto repairs or service.
Auto Repair Plainfield, IL | Car Repair | Automotive Repair Shop Overall rating: ★★★★★ 5 based on 36 reviews
5 1

 

Auto Repair In Plainfield, IL, At Last Chance Auto Repair

Does that answer all of your questions? If not give our team a jingle, we’re always here for you, hence our phones ring 24-7. Last Chance Auto Repair has grown over the years because we have worked hard providing valuable and excellent service throughout our community plus to all surrounding community’s. Our team has practiced very hard for many, many years to perfect our high quality service and our award winning customer service.

Please feel free to come by and talk to one of our friendly staff members (our team) today and will do our best to answer all of your questions, get your vehicle scheduled and serviced accordingly. You will be very glad that you did. We promise to get you back on the road as soon, safely, and as cost effective as possible!

One Response to “Auto Repair Plainfield, IL | Car Repair | Automotive Repair Shop”

  1. Michael Campbell:

    I recently had my Audi RS6 chipped. While playing around with my cruise control at 45 mph (seeing whether 4th or 5th had the best mileage) the engine service light came on. The transmission had no issues prior to this and for obvious reasons took it easy until I got home. I have a diagnostic tool which indicated no codes and told me the MIL was off (it’s still lit). The chipping removes the speed limiter and the owners manual says a non-functioning speed limiter will get the light in. I figure it is a condition that cleared itself and needs a couple trips to clear, speed limiter disabled, or possibly even a transmission issue.

    The car is due to 65,000 mile service and it’s not a daily driver so I can bring it in any time. Can you guys do the 65,000 service, identify and clear the MIL? If the speed limiter needs to be turned back on I think the shop (Pugi Volkswagon) that chipped it can do that.

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