Interview Q&A
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| Question: |
How long have you been servicing Plainfield, IL residents? |
| Answer: |
We’ve been offering auto repairs to Plainfield, IL residents since 1978. |
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| Question: |
What is your primary product or service? |
| Answer: |
Our knowledgeable team handles most car, van, suv, auto, truck, classic, vehicle needs on a daily basis. Specializing on diagnostic, repair, rebuild, transmission, engine, brakes, suspension, plus timing belt services. If you have any vehicle issue or auto problem will handle it. We offer quality auto repair in Plainfield, IL. |
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| Question: |
How did you first become interested in your line of business? (if owner) – What is your background? (If owner or store manager) |
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A Hendrickson Trucks lead engineer. Dodge Trucks service manager, shop won many service excellence awards. Universal Technical Institute technician trained in American, Asian, European, Mercedes Benz, Bmw, electronic plus diesel technologies. A Tellabs electrical technician. Arrow Trucks A.S.E. trained technician. Started out as side work in the family garage. Since were nice, we treat people like we want to be treated, business just started growing. Then boom, took off. |
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| Question: |
What makes this community great? |
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Plainfield is located in the State of Illinois. Bikers can enjoy a trail around many lakes. Fishing can be enjoyed at Turtle Lake plus many other stocked lakes all around Plainfield, IL. There is a great auto show every Tuesday downtown Plainfield when weather permits during the beautiful summer days. Some say Plainfield is where the Sundae Ice Cream was created. In 1921 it became part of a famous transnational highway called the Lincoln highway. Friendly place, friendly people. |
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| Question: |
How do you differentiate yourself from other businesses in your category and area? |
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Family owned, operated with family prices included auto repair shop. We’ve won an award for being Plainfield’s #1 choice dealership alternative auto repair shop. We accept then beat most estimates by 10%, no coupon required. Established in 1978, over sixty plus years of combined auto business, knowledge, know how plus service excellence. We stride in having top notch, certified, highly trained auto technicians. |
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| Question: |
How many locations do you have and do you have plans to expand? |
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One main location but always thinking about expanding. Affiliated (partnered to an extent) with many top notch automotive related businesses to help our teams grow. There is no I in team. You can only get so far by yourself. |
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| Question: |
Provide detailed directions to your location |
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Were in between 119th & 127th street off of Naper-Plainfield Rd. Were on the border of Plainfield, Naperville, plus Bolingbrook. Next to E.F. Heil’s strictly clean landfill plus concrete drop off. 12052 S Naper-Plainfield Rd in Plainfield IL, 60585 |
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| Question: |
What type of payments do you accept? |
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Visa, MasterCard, Discover, Debit Cards, Cash, Checks, Financing |
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| Question: |
Which areas do you service in Plainfield, IL? |
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We serve all of Plainfield from one side to the other plus all surrounding suburbs and beyond. As a top choice for dealer alternative repair shops some people come from great distances. Being is business since 78 we’ve heard many stories about how hard it is to find an auto repair shop that you can trust. |
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| Question: |
Who owns your company or runs daily operations? |
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Family owned plus operated. Ron, Corry, & Team. |
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| Question: |
What are your hours of operation? |
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Mon 08:00 AM – 8:00 PM, Tue 08:00 AM – 8:00 PM, Wed 08:00 AM – 8:00 PM, Thur 08:00 AM – 8:00 PM, Fri 08:00 AM – 8:00 PM, Sat 09:00 AM – 6:00 PM, Sun 10:00 AM – 6:00 PM – Emergency towing, roadside assistance, lockout, unlock, jump start, tire change, gas delivery, services offered 24/7. |







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